Can a gift card be used more than once?
Yes, provided there is still a balance remaining on the card.
Can more than one gift card be used towards a purchase?
Yes, you may redeem another gift card during checkout.
Can a gift card be used to cover shipping and taxes (if applicable)?
Yes, gift cards are applied to the final order total.
Can gift cards be used in conjunction with a discount code?
Yes, gift cards are a form of payment.
Can a gift card be used to buy a gift card?
No, you can't use a gift card to buy another gift card.
Are gift cards returnable/refundable after purchase?
Alas, all sales are final.
SENDING A GIFT
SENDING A GIFT
When it comes to gift giving, is there anything more rewarding than making one's intended giftee jump for joy? We think not.
- So when you give a beautiful present via Firecracker...
- Your special someone's delight begins immediately with artful packaging in an elegant, satin ribboned jewelry box.
- It continues with your personal gift message...
- Easily customized in your shopping bag prior to checkout.
- And to top it all off, we tuck that important missive into your lucky recipient's package...
- Written by hand. By an actual human being. (Not a "handwriting robot". Which, evidently, is a real thing.)
All together, it's our way of helping your thoughtfully chosen gift make the biggest first impression possible.
Promos, shipping (if applicable) + sales tax (Calif. only) calculated at checkout.
SHIPPING + RETURNS
SHIPPING + RETURNS
+ Enjoy Free Standard Shipping on all Jewelry in the United States. Expedited and Express also available.
+ If applicable: promo codes, sales tax (Calif. only) + shipping are calculated at checkout.
+ Per your chosen method at checkout, this item is processed + shipped in 1-2 BUSINESS DAYS. When your order is on its way, you will receive a confirmation email with detailed Carrier/Tracking info.
+ Estimated delivery time, depending on location:
- Standard Shipping | 5-7 business days
- Expedited Delivery | 3-4 business days
- Express | 1-2 business days
+ Gladly accepted for refund, exchange, or store credit within 14 DAYS OF DELIVERY.
+ Credit automatically applied to your original form of payment. Gift recipients receive store credit.
+ Sale, Gift Card, Custom, and Personalized Orders are "Final Sale".
+ For complete details, please review our easy Return Policy.
Care + Cleaning
A Little Goes a Long Way...
Made by hand using the finest materials and designed specifically with carefree daily wear in mind, the vast majority of our artisan jewelry requires minimal maintenance.
The following tips will help maintain the brilliance of your pieces for years to come:
- Salt water, chlorine and dirt are the bane of beautiful jewelry, so take off prized pieces when swimming, gardening, exercising, etc. This simple act alone will help mightily against tarnish, scratches, fading, and other inadvertent damage.
- It's also a good idea to take an extra few moments and allow perfume, lotions and gels to dry before putting on your jewelry. The chemical makeup of these particular products can definitely speed up oxidation/tarnish.
- At the end of the day, metal is metal. Over time, exposure to air, moisture, and skin oils will cause a natural patina to develop. To curtail this process, clean oft-worn pieces regularly and store in anti-tarnish pouches.
- Speaking of proper storage... necklaces have been known to tangle, earrings to break, and precious gems to get scratched. Using a well-made, padded jewelry case can minimize that potential -- and unnecessary -- heartache.
- Fact: sterling silver will tarnish over time. Also fact: ordinary toothpaste makes a great polish. Gently apply with fingers, soft cloth or old toothbrush; rinse thoroughly with warm water.
- Tarnish magnets to avoid? For starters, excessive sunlight, humidity, wool, latex, and rubber bands. Acidic foods such as vinegar, mayonnaise, fruit juice, salsa, etc. And salt, which both corrodes and mottles silver surfaces.
- Oxidized (blackened) silver will also develop highlights over time -- but in a good way. Do not use chemicals, commercial cleaners or commercial polishing cloths as they will irretrievably alter the desired finish.
- Polishing 101: work in an up-and-down motion, not circular -- this will help de-emphasize fine scratches. Rotate your cleaning cloth/toothbrush frequently so tarnish isn't deposited back onto your piece.
- For almost all gems, a soak in a lukewarm solution of mild dish soap and warm water is generally a safe place to start. Gently scrub with a soft, non-metallic brush; dry thoroughly with separate lint-free cloth.
- Porous stones such as Opal, Lapis and Turquoise, however, should not be cleaned with soap or soaked in water. Instead, wipe with a damp cloth and dry immediately with lint-free cloth.
- Likewise, never immerse your pearls in water. Rather, carefully wipe each pearl with warm soapy water and dry thoroughly. Blow briskly on the knots and drill holes to help dissipate excess moisture.
- Pearls and perspiration do not mix. If worn against your skin, definitely clean before storing -- in a protective jewelry pouch, naturally -- to avoid potential discoloration.
- Diamonds are not soap, lotions, powders, or even natural skin oils best friend. They form a film and cut down on the "glow factor" due to diminished amounts of light entering the stone and refracting back in all its glory.
- Gold doesn't tarnish, but suffers from the same grimy culprits as diamonds. To keep both shining bright, soak for 20 minutes in warm water, a drop of ammonia + mild detergent. Skip the brushing tools; use your fingers instead.
- If gadgets appeal to you, an eco-friendly steam cleaner is also a good way to go. For extra large collections, a time-saving ultrasonic cleaner can also be a worthy investment.
- Above all, remember that gold is a soft metal. And diamonds have been known to chip when hit by an accidental blow. So no matter which cleaning/drying method you employ, go slow and be gentle throughout.
- Depending on your body chemistry, a temporary greenish black oxidation mark may appear on your skin when wearing brass. Don't worry, it's not harmful... but you may wish to avoid this metal if you are prone to this reaction.
- Unlike other metals, the patina that accumulates on brass/bronze over time can actually counteract corrosion. (And look good while doing it.) Therefore, it is best to avoid heavy commercial cleaners of any kind.
- To polish naturally, dip a lemon half in salt and gently scrub away grime without damaging the surface. Equal parts lemon juice and baking soda also makes an excellent cleaning paste.
- A generous soak in Coca-Cola also works wonders. As does ketchup.
- (Yes, really. To both.)
- Rule of thumb: organic components require more delicate care than harder metals. Although the allure is undeniable, throwing your pieces into the laundry with your clothes is not advisable.
- Water-resistant or not, removing waxed bracelets prior to showering pr swimming will help maintain long-term durabilty and structure.
- Friendship bracelets need a refresher course? A good soak and gentle rub in a baking soda + water solution (figure 3-4 parts to 1) will help remove stains and odor. Rinse thoroughly and air-dry before wearing again.
- Spot Cleaning: dip a cotton swab in the cleaning solution, then gently rub the problem area with one side of the swab. Dip the other end in plain water, and rub the same spot again. Repeat as necessary until the stain is gone.
Our Commitment to You
We stand behind the quality of our collection. Full stop.
That's a promise when you shop Firecracker, because we want you to love what you order. It’s at the core of our work ethic, and how we approach every interaction with you.
So if you're not completely delighted with your purchase, we gladly welcome Returns & Exchanges within 14 Days of Delivery for a prompt Refund, Exchange or Store Credit.
Above all, we value your time and the trust you place in us when choosing Firecracker. Our primary goal is to do everything we can -- as quickly as we can -- to ensure that your entire experience is as positive and pleasurable as possible from start to finish.
Thank you for your visit.