We firmly stand behind the quality of all our goods. Something wrong? We'll make it right.
Excluding “Special Order”, "Final Sale" and "Personal Care" items, all other purchases are eligible for return within 14 Days of Delivery.
Most importantly, we value your choosing Firecracker and will always be reasonable.
To get specific return info about a particular item, simply click on the "Shipping/Returns" tab found on each product page. That way, you'll always know what's what prior to checkout.
The following items are ineligible for return/exchange/refund:
- Apothecary/Fragrance/Personal Care Items
- Stationary/Paper Goods
- Items specified "Final Sale"
- Items "Made to Order", "Special Order", and/or "Personalized"
- Shipping Charges (if applicable)
- Paypal Fees (if applicable)